Privacy Policy

Introduction

El-Mag Insurance ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (address, phone number, email)
• Date of birth and Social Security number
• Medicare number and eligibility information
• Health insurance history and preferences
• Financial information relevant to insurance eligibility

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral sources and search terms used

How We Use Your Information

We use your personal information to:

• Provide insurance quotes and recommendations
• Process insurance applications and enrollments
• Communicate with you about your insurance needs
• Improve our website and services
• Comply with legal and regulatory requirements
• Send you relevant information about Medicare and insurance updates

Information Sharing and Disclosure

We may share your information with:

• Insurance Carriers: To obtain quotes and process applications
• Service Providers: Third-party vendors who assist with our operations
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent for specific services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

HIPAA Compliance

As a licensed insurance agency, we are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We:

• Maintain physical, electronic, and procedural safeguards
• Limit access to your information to authorized personnel only
• Provide training to our staff on privacy protection
• Have a designated Privacy Officer to oversee compliance

Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee background checks and confidentiality agreements

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt-out of marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint about our privacy practices

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use both session cookies (temporary) and persistent cookies (stored on your device). You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: